Privacy policy

 

This online privacy policy (“Privacy Policy”) explains PLANBRIQ GMBH's treatment of personal data provided to us on websites, mobile websites, mobile applications and other digital services and products controlled by PLANBRIQ GMBH that contain a link to this Privacy Policy (collectively, “Planbriq Websites”). In accordance with applicable law, PLANBRIQ GMBH acts as the data controller in relation to the processing of personal data. This Privacy Policy does not apply to PLANBRIQ GMBH websites that do not contain a link to this Privacy Policy or to third party websites that can be accessed via the links contained on PLANBRIQ GMBH websites.
SUMMARY

This summary provides a brief overview of our privacy policy. For more information, please refer to the full text of the privacy policy below.
- Data we collect
- Our use of your data
- Information we share
- Your privacy settings
- Your security
- Worldwide access to our websites
- Changes to our privacy policy

DATA COLLECTED BY US

Planbriq collects the following types of data via the Planbriq websites:
- Information provided by you. Personal information is the information you provide to us when you register for our products and services, respond to questionnaires, participate in surveys or contact Planbriq customer service.
- Automatically collected data. Your IP address and non-identifying information about your use of Planbriq websites may be collected automatically through the use of tracking technologies, such as cookies. Your website browser settings can be set to block all cookies. However, cookies allow you to use some essential features of the website that may not be available if you disable cookies.
- Data collected from other sources. We may combine the information about you that we collect through Planbriq's websites with information collected offline or provided by third parties.

OUR USE OF YOUR DATA

Planbriq uses the data we collect for the following purposes:
- To provide you with the Planbriq products and services you have requested.
- To offer and provide information about similar and/or related products and services.
- To personalize and improve your experience with Planbriq's websites.
- To generally improve our products and Planbriq Sites and for other internal business purposes.
- Legal notification and reporting obligations to authorities.
Under EU data protection law, Planbriq needs a legal basis to process your personal data. The applicable legal basis will depend on the purposes for which Planbriq processes your personal data as set out above:
- In certain cases, Planbriq must obtain your consent to the collection and processing of your personal data. If you give consent, you may later withdraw your consent by contacting us as described in the section “Your privacy preferences”. Please note that withdrawing your consent will not affect any processing that has already taken place.
- In other cases, the processing of your personal data may be necessary to comply with applicable laws and regulations or to perform a contract relating to you. It may be impossible for you to object to such processing or your objection may affect our ability to fulfill our contractual obligations to you.
- In other cases, Planbriq may process your personal data for Planbriq's legitimate interest to communicate with you about our products and services, scientific research and educational opportunities. You have the right to object to all such processing of your personal data. To do so, you can contact us as described in the section “Your privacy preferences”.
Processing operations may include recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data. The personal data that we collect about you may be retained for a period of five years from the last interaction between you and us. Thereafter, the data will only be archived for as long as reasonably necessary for the purposes set out above in accordance with applicable legal requirements.

INFORMATION PASSED ON BY US

Planbriq may not sell or disclose your personal data to any third parties without your consent, with the exception of:
- affiliated companies and external service providers for the purpose of providing services and information on our websites, including online marketing and advertising, and to support our business operations. We require these parties to handle personal data in accordance with this Privacy Policy.
- affiliated companies, for the purpose of providing information about related products and services. We do not share personal data from countries where consent is required, unless consent has been obtained prior to sharing with affiliates. We require these parties to handle personal data in accordance with this privacy policy.
- other companies in connection with a sale or transfer of one of our product lines or divisions. This includes services provided through one or more of Planbriq's affiliates.

- Regulatory authorities, including the U.S. Food and Drug Administration, or where necessary for Planbriq to comply with a legal obligation or requirement.
If Planbriq decides to reorganize or spin-off our business through a sale, merger or acquisition, Planbriq may disclose your personal data to actual or potential purchasers. We require actual or potential purchasers to treat such personal data in accordance with this Privacy Policy.
The affiliated company is Planbriq GmbH.

YOUR DATA PROTECTION SETTINGS

You are entitled to inspect the personal data we have stored about you and to receive a copy of it and to request that we correct any inaccurate or incomplete personal data about you. You are entitled to receive the data you have provided to us in a machine-readable format and to transfer this data to another data controller. You may also request the erasure of your personal data or the restriction of its processing or object to the processing of personal data about you. To request access to the personal data concerning you or to lodge a complaint or objection or to deactivate certain programs, please contact our Data Protection Officer by clicking on the “Contact Us” link on the Planbriq website you are using or by using the Planbriq contact information provided in the Planbriq mobile application you are using or by sending us an email to the following address: info@go-Planbriq.de. You can also send a letter to the following address:
PLANBRIQ GMBH
Glasbronnenstrasse 28
75449 Wurmberg

The data protection authority of Germany is responsible for ensuring compliance with data protection regulations in Germany. If you require further information about your data protection rights or are unable to resolve your concerns directly with us and wish to lodge a complaint, please contact PLANBRIQ's Data Protection Officer, Glasbronnenstrasse 28, 75449 Wurmberg.
Planbriq uses control mechanisms to protect and secure personal data. However, when you provide personal data online, there is always a certain risk that unauthorized third parties may gain access to your data.

WORLDWIDE ACCESS TO OUR WEBSITES
By using this website, you consent to the collection, storage and processing of your personal data in the United States and in all countries to which we may transfer your data in the course of our business. Planbriq may share your personal data with affiliates worldwide. These affiliates may in turn transfer your personal data to other affiliates. Some affiliates may be located in countries that do not ensure an adequate level of data protection. Notwithstanding this, all affiliated companies are obliged to treat personal data in accordance with this privacy policy. For more information about the security measures we use for cross-border transfers of personal data, you can contact us using the information provided in the “Your privacy preferences” section.

CHANGES TO OUR PRIVACY POLICY

Please check this Privacy Policy periodically as we may change or update the individual sections of this Privacy Policy from time to time, subject to any applicable consent requirements. Any changes will be promptly posted on this website with the new effective date at the top of this website.

ONLINE PRIVACY POLICY OF PLANBRIQ

Date of entry with effect from May 20, 2024
This online privacy policy (“Privacy Policy”) explains our treatment of personal data provided to us on websites, mobile websites, mobile applications and other digital services and products controlled by PLANBRIQ, Glasbronnenstrasse 28, 75449 Wurmberg, Germany, which contain a link to this Privacy Policy (collectively “Planbriq Websites”). In accordance with applicable law, PLANBRIQ GMBH acts as the data controller in relation to the processing of personal data.
This Privacy Policy does not apply to PLANBRIQ GMBH websites that do not contain links to this Privacy Policy or to third party websites that can be accessed via the links contained on PLANBRIQ GMBH websites.

TYPES OF DATA WE COLLECT ONLINE

The types of personal information we may collect during your use of Planbriq websites are set out in this section and include both the information you provide to us and the information we collect automatically during your use of Planbriq websites.
For the purposes of this Privacy Policy, “personal data” refers to data that identifies you or could reasonably be used to identify you. Personal data includes, for example, your name, address, telephone number and e-mail address.

INFORMATION PROVIDED BY YOU
You do not need to register for a service or program to access most of the information available through Planbriq's websites. However, some of our content is only available to registered or identified users and you must create a profile or provide certain information about yourself in order to use the service.
PERSONAL DATA PROVIDED BY YOU WHEN VISITING PLANBRIQ WEBSITES

Planbriq collects personal data that you provide on Planbriq's websites when you purchase a product or wish to receive marketing products and information, contact Planbriq customer service or answer questionnaires or participate in surveys. This may include:
- Contact information, such as your name, address, telephone number or e-mail address
- Registration information, such as your username and password
- Compensation information if you are providing a service to Planbriq in your capacity as a healthcare professional
- Work experience, education and other background information if you are inquiring about employment opportunities with Planbriq
- Payment information (such as bank details, payment card number, expiration date, shipping and billing address)
- The content you provide (for example, when filling out our online contact form or submitting other information).
Personal data that you provide during other interactions with Planbriq

You may contact Planbriq to ask questions, discuss your concerns or report problems with our products. When you communicate with Planbriq or request information from Planbriq, you may be asked to leave your contact details and provide personal data relevant to your request.

AUTOMATICALLY COLLECTED INFORMATION
When you use Planbriq's websites, we may automatically collect certain user and device information as set out below.
IP-ADRESS
When you visit Planbriq's websites, we may collect the Internet Protocol (“IP”) address of your computer or other electronic device. An IP address identifies the device you use to access the Sites. This allows us to maintain communication with your computer as you browse Planbriq Sites and to personalize content.
COOKIES AND OTHER TRACKING-TECHNOLOGY

We also collect information about your use of Planbriq websites using tracking technologies, such as cookies and web beacons. A “cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to identify you as a returning visitor. A “web beacon” is a transparent graphic that is placed on a website, in an email or advertisement and enables the monitoring of activities such as user activity and website traffic. These technologies allow us to remember your preferences and provide you with content and features that are likely to be of most interest to you based on “clickstream data” showing your past activity on Planbriq websites.
We use Google Display Network Ads (such as Retargeting with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting) to (1) show you our ads on other websites based on your previous visits to Planbriq's websites and (2) better understand the impact of our ads and the use of ad services. In connection with the Google Analytics Demographics and Interest Reporting service, we may use Google's interest-based advertising data or third-party audience data (such as age, gender and interests) with Google Analytics to better understand and improve our marketing campaigns and website content.
Some of our online advertising takes place via Google Display Network ads. As part of this program, we use the functions of Google Analytics, such as retargeting. In connection with this and other functions offered by advertising networks, we and the operators of advertising networks, including Google, may use third-party cookies (such as DoubleClick cookies) - and in some cases first-party cookies (such as Google Analytics cookies) - based on the user's previous visits to Planbriq websites. This is done for information purposes and to improve and provide advertisements on the Internet. When you visit Planbriq's websites, we may also show you advertisements from our affiliated companies. You can deactivate Google advertising at HTTP://WWW.GOOGLE.COM/ADS/PREFERENCES. If you do not agree with the use of your data by Google Analytics, you can install a browser add-on to deactivate Google Analytics from the Google Analytics deactivation website. This Planbriq website has been designed not to respond to “do-not-track” signals sent by web browsers. For more information about cookies and other tracking technologies, including how to disable them, please visit HTTP://WWW.ALLABOUTCOOKIES.ORG/. Please note that some cookies are essential for the functioning of our websites and their deletion or deactivation may limit the functionality of the website.

THE MOBILE TRACKING
Some Planbriq websites are available either as mobile applications or as mobile websites for use on your mobile device. When you use a mobile device to access and use Planbriq websites, in addition to the information listed above, we may collect the following information specific to the mobile device: Device identifier or advertising identifier of the device, model of the device, type of hardware, media access control address (“MAC address”), International Mobile Station Equipment Identity (“IMEI”), version of your mobile operating system, platform used to use or access Planbriq's website ( e.g. Apple, Google, Amazon, Windows), location and application information about your device and your use of Planbriq's websites.
DATA COLLECTED FROM OTHER SOURCES
We may combine information about you collected from a visit to a Planbriq website with information about you collected from visits to other Planbriq websites. We may also combine information about you collected through Planbriq's websites with information collected offline, if applicable, and with information provided to us by third parties, such as third-party list providers.
OUR USE OF YOUR DATA
We use your personal information to provide you with the Planbriq products and services you have requested, to communicate with you, to optimize your experience with Planbriq's websites, to generally improve our products and services, and for other internal business purposes. These uses may include the collection, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data. The personal data that we collect about you may be retained for a period of five years from the last interaction between you and us. Thereafter, the data will only be archived for as long as reasonably necessary for the purposes set out above in accordance with applicable legal requirements.
PROVISION OF THE PRODUCTS AND SERVICES YOU HAVE REQUESTED
If you decide to purchase one of our products or services, we will use the personal data you provide via Planbriq websites to manage your orders and invoices, process payments, answer your questions and provide you with the services you have requested and to offer you an optimal customer experience.
MARKETING
You may also receive marketing information from Planbriq and its affiliates, such as offers on Planbriq-related products and services, invitations to participate in surveys about our products or notifications of special offers. In such cases, we will use your contact information and other personal data to send you marketing information.
PERSONALIZED USER EXPERIENCE
The personal data you provide may be used to design personalized offers, information or services tailored to your interests and preferences. We may use your IP address and the data we collect automatically through the use of cookies or similar technologies to improve the usability and ease of use of Planbriq's websites by anticipating information and services that may be of interest to you and to personalize the content provided by Planbriq's websites.
BUSINESS AND PRODUCT INFORMATION
In order to gain new insights that would allow Planbriq to better understand customer needs and to improve, develop and evaluate products, services, materials and programs, Planbriq analyzes the information you provide. Planbriq does not use information that directly identifies you for these purposes.
WEBSITE ANALYTICS AND IMPROVEMENT
We may use the information you provide and the information we automatically collect about your use of Planbriq's websites to monitor website traffic patterns and preferences for website improvement, analysis and optimization purposes.
LEGAL BASIS FOR THE PROCESSING

Under EU data protection law, a legal basis is required for Planbriq to process your personal data. The applicable legal basis will depend on the specific purposes for which Planbriq processes your personal data as described above:
- In certain cases, Planbriq must obtain your consent to collect and process your Personal Data. If you provide consent, you may later withdraw your consent by contacting us as described in the section “Your privacy preferences”. Please note that the withdrawal of consent will not affect the processing that has already taken place.
- In other cases, the processing of your personal data may be necessary to comply with applicable laws and regulations or to fulfill a contract concerning you. It may be impossible for you to object to such processing, or your objection may affect our ability to fulfill contractual obligations owed to you.
- In other cases, Planbriq may process your personal data for Planbriq's legitimate interest to communicate with you about our products and services, scientific research and educational opportunities. You have the right to object to all such processing of your personal data. To do so, you can contact us as described in the section “Your privacy preferences”.

INFORMATION PASSED ON BY US
We will only share your personal data with third parties as set out below. We do not sell or rent personal data to third parties for their own marketing purposes.
THIRD PARTY ADVERTISING AND ONLINE BEHAVIORAL ADVERTISING

You may be shown customized online advertising for Planbriq products and services on third party websites and mobile services. This is done, for example, based on information you provide on a Planbriq or third-party website you visit, or based on your browsing history, purchases or interests. These types of customized online advertisements may be created from multiple sources, such as
- We may provide our advertising service providers with your non-identifying information that we have collected through the cookies and other tracking technologies used on Planbriq's websites.
- Some of Planbriq's websites participate in online behavioral advertising (sometimes called retargeting or interest-based advertising). You can identify these websites via the “Advertising preferences” link in the footer. Our advertising network partners may set and use cookies on Planbriq websites and other third-party websites to collect information about your activities in order to provide you with online advertisements based on your interests. When such online behavioral advertising is offered to you by Planbriq, an “AdChoices” icon will appear. If you click on the icon or link, you will be redirected to a website where you can manage or opt out of the use of your browsing history data used to deliver the online behavioral advertising. If you opt out of ads, you may still see online ads, including ads from Planbriq. These ads are based on other information (for example, the content of the web page you are currently viewing rather than previous clickstream activity). In certain cases, these third-party advertisers may still collect data about your browsing behavior. However, they will not use this data to serve ads based on the websites you have previously visited. You can also disable this option now by clicking here.
- Some web browsers may send “do-not-track” signals to websites that are in communication with the browser. As of the effective date of this Privacy Policy, an industry standard for responding to these signals has not yet been established. For this reason, Planbriq does not currently respond to these signals. As explained above, advertisers who use your browsing history to deliver online behavioral advertising can opt-out under adchoices.

AFFILIATED COMPANIES, CONTRACTORS AND SUPPLIERS
We maintain relationships with suppliers and affiliates who assist us in our business and who may need to access your personal data in the course of providing services to Planbriq. We do not allow these parties to use your personal data for purposes unrelated to the business of Planbriq and its affiliates. We also do not share personal data from countries where consent is required, unless such consent has been obtained in advance for sharing the data with affiliates. We require them to handle the personal data they collect about you in accordance with this Privacy Policy.
PROTECTION OF CHILDREN'S PERSONAL DATA
Planbriq does not knowingly collect or use personal data collected directly from children on Planbriq websites (Planbriq defines “children” as minors under the age of 18). We do not knowingly allow children to order our products, communicate with us or use our online services. If you are a parent and you become aware that your child has provided us with information, please contact us as described below and we will work with you to address the matter.
YOUR DATA PROTECTION SETTINGS
You are entitled to inspect the personal data we have stored about you and to receive a copy of it and to request that we correct any inaccurate or incomplete personal data about you. You may be entitled to receive the data you have provided to us in a machine-readable format and to transfer this data to another data controller. You may also request the erasure of your personal data or the restriction of its processing or object to the processing of personal data about you. To request access to the personal data concerning you or to lodge a complaint or objection or to deactivate certain programs, please contact our Data Protection Office by clicking on the “Contact Us” link on the Planbriq website you are using or by using the Planbriq contact information provided in the Planbriq mobile application you are using or by sending us an email to the following address: info@planbriq.com. You can also send a letter to the following address:
PLANBRIQ GMBH
Glasbronnenstrasse 28
75449 Wurmberg

The data protection authority of Germany is responsible for ensuring compliance with data protection regulations in Germany. If you require further information about your data protection rights or are unable to resolve your concerns directly with us and wish to lodge a complaint, please contact: Federal Commissioner for Data Protection, Husarenstrasse 30, 53117 Bonn.
In all communications to Planbriq, please include your e-mail address, the Internet address of the website, the mobile application and/or the exact name of the Planbriq product for which you have provided your personal data (e.g. planbriq.com / planbriq.de / planbriq.eu), as well as a detailed justification for your request. If you wish to delete, amend or correct your personal data and contact us by e-mail, please state “Request for deletion” or “Request for amendment/rectification” in the subject line of the e-mail. We will process all justified requests immediately. This may require further verification of your identity in order to process certain requests.

DATA SECURITY
Planbriq uses appropriate technical, organizational and physical security measures to ensure the protection of personal data collected through Planbriq's websites. However, there is always a certain risk that unauthorized third parties may intercept data transmitted over the Internet or that someone may find a way to circumvent our security systems. We recommend that you exercise extreme caution when transmitting personal data, especially your payment data, over the Internet. Planbriq cannot guarantee that unauthorized third parties will not gain access to your personal data. For this reason, you must weigh both the benefits and risks when providing personal data to Planbriq's websites.
THIRD PARTY WEBSITES AND SOCIAL MEDIA PLUGINS
This Privacy Policy does not apply to Planbriq websites that do not contain links to this Privacy Policy, or to third-party websites that can be accessed via links on Planbriq websites. Planbriq websites may use social media plugins (for example, the Facebook "Like" button or "Share on Twitter" button) that make it easier for you to share information with others. When you visit Planbriq websites, the operator of the social media plugin may install a cookie on your computer or other electronic device that allows that operator to recognize people who have previously visited our website. If you are logged into a social media website (e.g. Facebook, Twitter) while visiting Planbriq's website, the social media plugin enables that social media website to receive information about your visit to Planbriq's website. The social media plugin also enables the social media website to share information about your activities on Planbriq's website with other users of that social media website. These sharing settings are managed by the social media website and are subject to their privacy policy.
WORLDWIDE ACCESS TO OUR WEBSITES
This site is owned and operated by PLANBRIQ in Germany. However, our affiliates, contractors and suppliers in other countries will have access to the data you provide in accordance with this privacy policy. In addition, if you access our website from a country other than Germany, your communication with us will necessarily result in a cross-border transfer of data. The level of protection for personal data differs from country to country. However, we use the security measures set out in this privacy policy to ensure the protection of your data. By using this website, you agree that your personal data will be stored and processed in Germany and in all countries to which we may transfer your data as part of our business activities.
CHANGES TO OUR PRIVACY POLICY
If the information was collected from you, we will only use personal information in the manner set out in this Privacy Policy or in accordance with your instructions. However, we reserve the right to change or update the terms of this Privacy Policy at any time, subject to any applicable consent requirements. Any changes to this Privacy Policy will be posted on this website with the new effective date. Planbriq recommends that you periodically review this Privacy Policy for changes. Any personal information collected as part of your continued use of websites will be treated in accordance with the then-posted version of this Privacy Policy.

ADDITIONAL ONLINE TERMS OF USE AGREEMENT
PRIVACY AND SECURITY

Planbriq ("Planbriq") and its affiliates and subsidiaries take your privacy seriously, value our relationship, and are committed to protecting your privacy. We understand the importance of privacy to our customers and visitors to Planbriq websites. Our use of personal information is subject to our Privacy Policy. By accessing and using Planbriq websites, you agree to be bound by this Privacy Policy.
You acknowledge and agree that, although Planbriq uses safeguards to protect against unauthorized access or interception, there is no absolute guarantee of security when transmitting your personally identifiable information to Planbriq websites. IN THE UNLIKELY EVENT THAT INTERCEPTION OR UNAUTHORIZED ACCESS SHOULD OCCUR DESPITE OUR EFFORTS, PLANBRIQ SHALL NOT BE LIABLE FOR SUCH INTERCEPTION OR UNAUTHORIZED ACCESS, NOR FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) INCURRED BY A CUSTOMER OR USER, EVEN IF PLANBRIQ HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OCCURRING. PLANBRIQ MAKES NO WARRANTY, EXPRESS OR IMPLIED, THAT DATA PROVIDED BY CUSTOMERS WILL BE SECURE FROM INTERCEPTION OR UNAUTHORIZED ACCESS, AND MAKES NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER IS RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF CUSTOMER'S PASSWORD.
CO-BRANDED WEBSITES
We may partner with other companies to provide you with content or services on a joint or "co-branded" basis. On a partner-branded website, you will see both Planbriq's logo and the co-branded partner's logo on your screen. You should read the respective privacy policies of our co-branded partners, as they may differ in some respects from our Privacy Policy. Reading this privacy policy will help you make an informed decision about providing your information to a particular website.

TEST REPORTS FOR PRODUCTS
If you contact Planbriq regarding your experience using one of our products, we may use the information you provide in submitting reports to the appropriate government regulator as required by law.
LEGAL RIGHTS AND OBLIGATIONS
In certain limited circumstances, Planbriq may be required to disclose your personal information to comply with a legal obligation or requirement, such as to meet our regulatory reporting obligations regarding the safety of our products or in connection with the sale or transfer of one of our product lines or divisions. This includes services provided through one or more Planbriq websites. In such cases, we will take steps to ensure the greatest possible protection of your personal information. We also reserve the right to use personal information to investigate and sanction users who violate our policies, act unlawfully, or harm others or their assets.
CHANGES IN THE ORGANIZATIONAL STRUCTURE
If Planbriq decides to reorganize or spin off our business through a sale, merger or acquisition, Planbriq may transfer your personal information to actual or prospective buyers. We require actual or prospective buyers to treat such personal information in accordance with this Privacy Policy.

 

 


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